This project is scheduled for launch
Launch date: Monday, December 21, 2026 at 08:00 AM UTC

DuoChat is a comprehensive omni-channel CRM and unified messaging platform designed to streamline customer communication and accelerate business growth. It seamlessly integrates WhatsApp, Instagram DMs, AI voice calls, and web chat into a single shared team inbox, enabling businesses to automate follow-ups, qualify leads, and close deals 24/7.
Targeting fast-growing companies across diverse industries like e-commerce, real estate, education, and healthcare, DuoChat centralizes all customer interactions to enhance efficiency and ensure no lead is ever missed.
DuoChat excels in real-time lead capture and conversion. It ensures that inquiries are captured the moment intent is shown, preventing leads from going cold with immediate AI responses. The platform qualifies leads automatically and keeps them engaged across channels, with AI voice agents closing the loop on calls without manual intervention.
The platform automates every stage of the customer journey, from initial inquiry to booking, follow-up, payment, and repeat business. Specific applications include recovering abandoned carts for e-commerce, scheduling site visits for real estate, sending appointment reminders for healthcare, and promoting daily specials for restaurants, all through the customer's preferred communication channels.
For teams, DuoChat replaces multiple disconnected tools with one unified CRM. Its shared inbox facilitates seamless collaboration, allowing agents to assign, resolve, and manage conversations efficiently, ensuring a consistent and high-quality customer experience.
DuoChat offers a 7-day free trial with full access to all features across every channel, though a secure credit card is required to start. After the trial period, users can select a plan that best fits their team size and messaging volume.
Designed for ease of use, DuoChat promises a "beautifully designed" platform that is "ready in minutes" with "no setup stress, no technical steps." It provides dedicated onboarding support to help teams get started quickly. A comprehensive FAQ section and direct contact support are available for any queries.
DuoChat leverages the Official WhatsApp Business API (via Meta Cloud API) for robust WhatsApp integration and incorporates GPT-powered natural language processing for its AI chatbots. It also offers a full REST API and webhook support, enabling custom integrations with existing CRMs or data stacks.
DuoChat stands out as an all-in-one omni-channel CRM solution, empowering modern businesses to centralize customer conversations, automate lead qualification, and significantly accelerate deal closures. Explore DuoChat today to transform your business communication and drive unparalleled growth across every channel.
Comments will be available once the project is launched.
duo chat
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