IntroductionFider is a simple and elegant feature voting tool designed to empower product teams to gather, organize, and prioritize user feedback effectively. It helps take the guesswork out of product development by fostering a community where users can actively contribute to shaping the product's future.
Target AudienceFider is ideal for product managers and development teams seeking a centralized, efficient platform to manage feature requests, collect valuable user insights, and engage their user base.
Key Features- Centralized Feedback: Provides a single, organized space for all user ideas, feature requests, and bug reports.
- User Voting & Discussion: Enables users to share ideas, vote on existing suggestions, and engage in discussions, giving voice to your community.
- Automated Notifications: Keeps everyone informed with automatic notifications when a suggestion's status (e.g., "under review," "in progress," "completed") is updated.
- Custom Branding & Domain: Offers custom CSS, logo, colors, and the option to use your own domain with a free TLS certificate.
- Public API & Integrations: Provides a complete Public API and integrates with systems supporting Webhooks, such as Slack and Discord.
- Open Source: Fider is 100% Open Source, offering transparency and flexibility.
Use CasesFider excels at transforming chaotic feedback into actionable insights. It centralizes scattered input from various channels like emails and chats, creating an organized, searchable repository where no important idea is lost. This eliminates the "messy feedback" problem, streamlining the collection process and making it easy to manage.
Beyond just collecting feedback, Fider is instrumental in keeping users engaged. By allowing them to submit ideas, vote on features, and discuss improvements, it cultivates a community where users feel genuinely involved and valued. This active participation not only boosts user loyalty but also provides clear, data-driven prioritization for your product roadmap, ensuring you build features your users truly need and desire.
Pricing InformationThe Fider Cloud Subscription is an affordable plan priced at $30/month. It includes all features, unlimited customers, unlimited feedback, unlimited members, multiple languages, your own domain, brand customization, Developer API, social login, Enterprise SSO Login, and a private site option. A 15-day free trial is available, requiring no credit card to start.
User Experience and SupportFider is designed for simplicity and ease of use, allowing users to sign up, customize their site, and start collecting feedback quickly. Its one-click sign-in feature makes contributing effortless for visitors. The platform keeps users in the loop by notifying them of updates on their subscribed topics, fostering transparency and trust. Comprehensive documentation is available through Fider Docs.
Technical DetailsFider is built as a 100% Open Source solution, providing full transparency and the ability for self-hosting. It offers a robust Public API for deep integration into existing workflows and supports Webhook integrations for popular communication tools like Slack and Discord. User authentication is simplified through support for various OAuth2 providers, including Facebook, Google, and GitHub.
Pros and ConsPros:- Centralizes and organizes all product feedback efficiently.
- Boosts user engagement and fosters a community around your product.
- Provides data-driven insights for prioritizing feature development.
- Enhances transparency by keeping users informed about suggestion statuses.
- Saves significant time and effort compared to manual feedback management.
- Offers extensive customization options for branding and domain.
- Features a powerful Public API and Webhook integrations.
- Is 100% Open Source, offering flexibility and control.
Cons:The provided content does not explicitly mention any specific cons, learning curves, or customization challenges.
ConclusionFider stands out as an essential tool for any product-led company aiming to build better products by truly listening to its users. Its blend of simplicity, powerful features, and community-building capabilities makes it an invaluable asset for product development. Explore Fider today and transform how you gather and act on user feedback.